All of the passengers on my flight from San Francisco to Washington, DC were met with a lovely surprise when we touched down in the Charlotte, NC airport and discovered that all connecting flights had been cancelled due to severe snow. We were to spend the night in Charlotte, but not only were all of the nearby hotels already booked, the airport was very ill-equipped to deal with the hordes of tired, grouchy people. Some travelers rested by sleeping in chairs while others, including myself, unfortunately remained conscious the entire night.